Operations Management: Are the benefit owners responsible, accountable, and evaluated for achieving benefit targets?

Operations management is a part of management focused on managing, creating, and controlling the process of production and redesigning business operations in the manufacturing of services or goods.


Information technology management (IT management) is the process whereby all resources related to information technology are managed according to your organization priorities and needs. It involves understanding the service needs of the target customers, managing the processes that deliver the services, ensuring objectives are met, while also paying attention to the constant improvement of the services.


Variance analysis will let managers and cost analysts see if the budgeted costs and requirements for an operation accurately forecasted the actual costs and requirements of the operation . Field service management is a serious challenge that involves multiple levels of coordination. By learning the key decision-making skills involved in operations management, you will make handling all the activities required to create and deliver an organizations goods or services to its customers on a day-to-day basis much easier.


Demands for business process re-engineering, better quality, better customer service, time-based competition, and. Kaizen is defined as a continuous effort by each and every employee (from the CEO to field staff) to ensure improvement of all processes and systems of a particular organization. Lean management is an approach to running your organization that supports the concept of continuous improvement , a long-term approach to work that systematically seek to achieve small, incremental changes in processes in order to improve efficiency and quality.


Establishing and implementing best practices is the first step to reducing costs and time wasted in your warehouse or distribution center. Operational excellence over a period of time will improve quality by the usage of metrics, analysis and process improvements. A well developed operational strategy can streamline supply chain management and lead to decreased costs for manufacturers and suppliers.


Risk management can be very formal, with defined work processes, or informal, with no defined processes or methods. You, as the operations manager, to develop, live with, and change a plan for the coming production season. Operational risk can play a key role in developing overarching risk management programs that include business continuity and disaster recovery planning, and information security and compliance measures.


Operations management is primarily concerned with planning, organizing and supervising in the contexts of production, manufacturing or the provision of services. Planning is the part of management concerned with creating procedures, rules and guidelines for achieving a stated objective. It becomes easy to see how processes in one segment of the organization affect other segments.


Expert planning, scheduling, and management skills in various information systems and technologies. Cost management is the process of effectively planning and controlling the costs involved in a business. Projects require project management, while operations require business process management or operations management. Strategic management is a long term process where it identifies the long term desired level of performance and try to achieve it.

Want to check how your Operations Management Processes are performing? You don’t know what you don’t know. Find out with our Operations Management Self Assessment Toolkit: